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Need to set up your web account?

The following two criteria must be met in order to set up your web account:

  • You are an active dues-paying member (or currently on a short term/long term leave of absence)
    • Note: For new members, it may take up to 2-3 weeks to appear in our membership database
  • You have provided our office with a personal (non-work) email address

Steps to set up your account for the first time:

  1. Please provide our office with a personal (non-work) email address by:
    1. Emailing [email protected], or
    2. Phoning (780) 448-8900 between 8:00 a.m. and 4:30 p.m., Monday to Friday
  2. After your email has been entered into our membership database, return to this Sign In page
  3. Select the "Forgot username?" link located below the Sign in button (do not choose the "Forgot password?" link; this will not work for an initial setup)
  4. Enter your email address which our office now has and select Submit
  5. You should receive an automated email within a few minutes (be sure to check your spam/junk folder)
  6. Follow the link in the automated email to set up your password

Web account issues?

Contact Lan at [email protected]


Note: A non-work (personal) email address is required. Work email addresses, which are owned by your employer, should not be used to create an account.